One of our key aims here at Little Devils is to provide all of our customers with the best service possible. That’s why we have an online chat feature for advising and guiding our customers, and why we provide free next day delivery within the UK as standard. We keep a record of everything we are asked by our customers so that we can identify any shortcomings in the information we provide and improve our communication for the future.
We have used these records to build a Frequently Asked Questions page, on which you can find a wide range of common customer enquiries. They are split into four sections:
Orders & Payment – This section should answer any questions you have about the ordering and payment process, including your account settings.
Delivery & Returns – Here you can find a list of the most common queries about our delivery and returns policies
Products – If you have any product-related questions for us, such as how to get spare parts, then check here first for information. This section also answers frequently asked questions about our best-selling Carrera Sport 3-in-1 Travel System.
Trade/Affiliate Enquiries – If you are looking to work with Little Devils Direct as a retailer or affiliate, then check here for guidance.
We are also working on an advice section, which will complement our blog by providing new parents and parents-to-be with loads of first-hand tips on raising your little ones.
We will continue to expand our FAQs on an ongoing basis, so always check back before getting in touch. We will of course still warmly welcome all customer enquiries, however, giving you answers to the most common ones in our FAQ means the information is there for you instantly whilst allowing us to focus on processing and dispatching your orders in record time.
We hope you find our FAQ helpful, and as stated, don’t hesitate to get in touch if you still can’t find the information you are looking for. Our Customer Service Advisers are always happy to help!